PLATFORM

One operating layer from denial to verified recovery.

RemitMend connects the work that happens before an appeal with the financial evidence that arrives after it.

THE WORKFLOW
01

Intake & triage

Create a case, preserve claim context and put work into the right operational queue.

02

Policy context

Keep payer policy requirements distinct from clinical evidence and retain source provenance.

03

Clinical evidence

Organize supporting documentation at the page level and make missing evidence visible.

04

Appeal preparation

Build a draft from available evidence while keeping unsupported statements out of the record.

05

Human review

Require a reviewer to approve the appeal package before submission can be recorded.

06

Submission tracking

Capture the submission event and maintain a timeline of what happened to the case.

07

ERA / 835 reconciliation

Match remittance evidence to the claim and route ambiguous, early or reversal activity to review.

08

Recovery & billing

Create recovery and fee records from verified payment evidence, with an append-oriented financial history.

A CASE HISTORY, NOT A BLACK BOX

See why the case moved.

RemitMend keeps operational events, evidence, review decisions, payment records and billing artifacts connected to the case. The goal is not merely to automate steps—it is to make the recovery process easier to inspect and operate.

When a payment cannot be confidently associated with the submitted claim, the system can keep it in a review state rather than turning ambiguity into recovered revenue.

FOR DIFFERENT TEAMS

One record, different responsibilities.

Revenue cycleQueues, denial status, deadlines and appeal operations.
Clinical reviewEvidence, provenance, gaps and human approval.
Billing & financeRemittance reconciliation, verified recovery and fee events.
AdministratorsOrganization settings, roles and operational visibility.

See the workflow in context.

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